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Batteries - Customer Service Training


Description
This course is intended for customer service agents who will be answering customer's questions regarding batteries.
Content
  • Customer Service - Battery Tickets
  • Battery Help Center - Overview
  • Battery Help Center - Tesla App
  • Battery Help Center - Setting up Advanced Mode
  • Most Common Customer Questions
  • Battery Help Center - Navigation
  • Final Exam
Completion rules
  • All units must be completed
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